Refund & Cancellation Policy

Cancel anytime

You can cancel your plan at any time from My account → "Billing, receipts & cancel". Cancelling stops all future charges. You keep full access until the end of the month or year you've already paid for, and you won't be billed again.

Cancelling does not automatically refund the current billing period.

Refund requests

If something isn't right, you may request a refund within 14 days of your order date. A refunded plan ends immediately, and lesson access closes. Requests after 14 days, or for earlier billing periods, are not eligible.

How to request a refund

Refunds are processed by our payment provider, Paddle. Visit paddle.net to find your order and request a refund, or use "Contact parent support" at the bottom of any page and we'll help.