Terms & Conditions

These terms are an agreement between you and TapApp ("we", "us"), the seller of Loopling. By using Loopling you agree to these terms. You must be an adult (parent or guardian) to create an account or purchase a plan.

The service

Loopling is a children's cursive and number tracing app. A plan gives your household a limited, non-exclusive, non-transferable right to use Loopling for the number of learners your plan includes (Standard: up to 2; Family: up to 5).

Your account

Keep your sign-in secure and give accurate information. You are responsible for activity under your account.

Acceptable use

• No unlawful use, fraud, or spam.
• No copying, reselling, or redistributing Loopling or its content.
• No reverse engineering, scraping, probing, malware, or interfering with security or technical limits.

Ownership

TapApp owns Loopling, including its software, lessons, artwork, and branding.

Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Plans renew automatically each month or year until cancelled. Payment, billing, tax, cancellation, and refund terms are set out in Paddle's Buyer Terms. You can cancel anytime; you keep access until the end of your current paid period and are not billed again. Cancelling does not refund the current period. Refund requests are accepted within 14 days of your order date, and a refunded plan ends immediately. See our Refund & Cancellation Policy.

Service level

We work hard to keep Loopling running well, but we don't guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, Loopling is provided "as is" without implied warranties, and our total liability is limited to the fees you paid in the previous 12 months.

Suspension and termination

We may suspend or end access for a material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations. When access ends, learner progress may be deleted.

Changes and contact

We may update these terms and will post the new date above. Questions? Use "Contact parent support" at the bottom of any page.